We’re looking for a highly experienced and discreet Property Operations Manager to oversee the day to day running of a portfolio of luxury private properties. This hands-on role calls for strong leadership and operational know-how, with a focus on delivering top-notch service across multiple high-end properties. The ideal candidate will bring a strong background in luxury hospitality and/or private household management, with demonstrated experience managing teams, coordinating vendors, and ensuring seamless service delivery across multiple estates.

Key Responsibilities

• Oversee the daily operations ensuring maintenance, Food and beverage service, housekeeping service at the highest level.
• Develop, implement, and optimise systems for property management, calendar coordination, travel arrangements, and special events.
• Liaise with external contractors and service professionals to oversee renovations, repairs, and service projects from inception to completion.
• Provide hands-on, flexible operational support – including occasional travel and 24/7 availability to resolve urgent matters.
• Safeguard the family’s privacy and interests with unwavering discretion, professionalism, and integrity at all times.

• Manage special requests from the clients
• Implement procedures and processes
• Responsible for budgeting and forecasting manpower plans
• Responsible for budgeting and forecasting petty cash, procurement of goods and services
• Responsible for staff training and staff retention on the properties in coordination with property management

Required Experience & Skills

• Demonstrable experience managing luxury private households, estates with multi-property oversight or high end luxury hotel
• Outstanding organizational and multitasking capabilities, with a calm, effective approach to rapidly changing priorities.
• Confident handling confidential information; commitment to upholding privacy at all times.
• Flexibility to work irregular hours, and adapt to travel or on-site requirements as needed.

• teamwork and mutual respect.

If you are a resourceful, highly organized individual with a passion for excellence and proven experience, we look forward to hearing from you