We are seeking a reliable and detail-oriented housekeeping attendant to join our team. The successful candidate will maintain cleanliness and order across guest and public areas, support daily cleaning operations, and contribute to a welcoming environment for guests and colleagues.

KEY RESPONSIBILITIES

§ Clean and tidy guest rooms, corridors, stairwells and public areas to company standards

§ Change bed linen, make beds and replace towels and amenities

§ Dust, vacuum, sweep and mop floors; clean windows, mirrors and surfaces

§ Replenish minibars, toiletries and guest supplies as required

§ Remove rubbish and transport to designated disposal areas

§ Report maintenance defects and safety hazards to the supervisor

§ Follow hotel procedures for lost and found items and report accordingly

§ Comply with health, safety and hygiene standards at all times

§ Assist with laundry operations when required

§ Support set-up and cleaning for meetings, events and turn-down service as requested

GUEST SERVICE & COMMUNICATION

§ Provide courteous and professional service to guests and colleagues

§ Respond promptly to guest requests and special requirements

§ Maintain confidentiality and respect guest privacy

§ Communicate effectively with supervisors and team members

STOCK, EQUIPMENT & RECORDS

§ Maintain accurate inventory of cleaning supplies and equipment

§ Report low stock levels and assist with stock rotation

§ Care for and use cleaning equipment safely and correctly

§ Complete daily checklists and housekeeping reports as required

TRAINING & PROFESSIONALISM

§ Attend training sessions and follow standard operating procedures

§ Support induction of new housekeeping team members when asked

§ Uphold a professional appearance and follow uniform policy

OTHER DUTIES

§ Perform other duties as assigned by the Direct Manager

Education / Qualification

§ Secondary education or equivalent preferred

Work Experience

§ Previous experience in housekeeping, hospitality or a similar environment is desirable

§ Experience working to high cleanliness standards and time pressures is an advantage

Knowledge

§ Knowledge of cleaning methods, products and safe handling procedures

§ Awareness of hygiene standards and health & safety best practice

Skills

§ Strong attention to detail and the ability to work independently

§ Good time management and organisational skills

§ Reliable, punctual and able to follow instructions

§ Good communication skills and a polite, guest-focused manner

§ Physically fit and able to perform manual handling tasks

Other Requirements

§ Flexibility to work shifts, weekends and public holidays as required

§ Right to work in the UK

We are an equal opportunities employer and welcome applications from everyone. Candidates must be able to demonstrate a commitment to delivering excellent housekeeping standards and a positive attitude to teamwork.