Key Responsibilities

• Support daily warehouse inventory activities, ensuring stock is counted, recorded, stored, and controlled accurately, safely, and efficiently.

• Complete stock counts, cycle counts, location checks, inventory audits, and other routine stock control activities in accordance with company procedures.

• Check product quantities, codes, descriptions, batch numbers, expiry dates, packaging, and stock condition during inventory checks.

• Record inventory movements, adjustments, discrepancies, damages, shortages, overages, and other stock information accurately in the warehouse management system.

• Use barcode scanners, handheld terminals, inventory systems, and other warehouse technology to complete stock control tasks and maintain accurate records.

• Investigate inventory discrepancies by checking warehouse locations, delivery records, stock movements, documentation, and system information.

• Report missing, damaged, incorrectly labelled, expired, unidentified, or non-conforming stock promptly to the Warehouse Supervisor or Direct Manager.

• Support the quarantine, segregation, relabelling, return, disposal, or correction of damaged, rejected, expired, or unidentified stock in accordance with company procedures.

• Assist with receiving, put-away, replenishment, picking, dispatch, stock rotation, and other warehouse activities as required.

• Ensure stock is stored in the correct location and that product identification, labelling, batch control, and expiry date requirements are maintained.

• Support accurate stock rotation, including first-in, first-out (FIFO) or other product-specific rotation procedures where applicable.

• Maintain clean, organised, secure, and clearly labelled warehouse storage areas, aisles, workstations, and inventory locations.

• Assist with investigations into stock variances, supplier discrepancies, customer queries, inventory errors, and warehouse process issues.

• Prepare and maintain inventory reports, count sheets, adjustment records, discrepancy documentation, and other relevant stock control paperwork.

• Communicate inventory concerns, stock shortages, location issues, system errors, and operational delays to the appropriate supervisor or manager.

• Handle products, pallets, cages, trolleys, and warehouse equipment safely using appropriate manual handling techniques and equipment where trained and authorised.

• Complete routine checks of warehouse equipment and report defects, damage, maintenance requirements, or unsafe conditions without delay.

• Follow all health and safety, manual handling, fire safety, security, hygiene, quality, and personal protective equipment (PPE) procedures.

• Support process improvements, stock management projects, seasonal demand, audits, and other warehouse requirements as directed by the Direct Manager.

• Perform other relevant duties as assigned by the Direct Manager.

Requirements

• Previous experience as a Warehouse Inventory Assistant, Stock Controller, Inventory Clerk, Warehouse Assistant, Stores Assistant, or in a similar warehouse or logistics role is desirable.

• Good understanding of warehouse inventory control, stock counting, stock movements, stock rotation, product locations, and general warehouse processes.

• Experience completing stock counts, cycle counts, inventory checks, audits, or investigations into stock discrepancies is advantageous.

• Experience using warehouse management systems, inventory systems, barcode scanners, handheld terminals, spreadsheets, or other computerised stock control systems.

• Good knowledge of stock identification, product labelling, location control, batch tracking, expiry date monitoring, and safe storage procedures.

• Ability to accurately count, record, check, and reconcile stock information while maintaining a high level of attention to detail.

• Ability to identify inventory errors, investigate discrepancies, resolve straightforward issues, and escalate concerns promptly.

• Good numeracy, organisational, administrative, and basic computer skills.

• Good communication and interpersonal skills, with the ability to work effectively with warehouse colleagues, supervisors, delivery personnel, and other departments.

• Ability to organise and prioritise tasks, meet deadlines, follow procedures, and maintain accuracy during busy operational periods.

• Physically able to stand, walk, bend, reach, lift, carry, push, and pull goods and equipment for extended periods, in accordance with safe manual handling procedures.

• Ability to work independently and collaboratively, take responsibility, support colleagues, and maintain a professional approach.

• Reliable, punctual, proactive, safety-conscious, and committed to maintaining accurate inventory records and high warehouse standards.

• Forklift truck or other material handling equipment certification is an advantage, where relevant to the warehouse operation.

• Ability to work flexible hours, including early mornings, evenings, weekends, public holidays, overtime, and additional shifts when required by business operations.

• Commitment to continuous improvement, accurate stock management, safe working practices, and effective warehouse service delivery.