Carry out garment alterations, repairs, and bespoke tailoring to the hotel’s standards for quality, presentation, and service. The Tailor will take accurate measurements, maintain garments and sewing equipment, and work with colleagues to ensure clothing is completed to the required specification and agreed timescales.

Key Responsibilities

• Alter, repair, and finish garments in accordance with instructions, measurements, and required specifications.

• Take accurate body and garment measurements, and confirm alteration requirements before beginning work.

• Fit garments and make adjustments to achieve a comfortable fit and professional finish.

• Carry out sewing tasks by hand or machine, including hemming, stitching, repairing seams, replacing buttons, and adjusting fastenings.

• Assess fabrics and garments to determine suitable alteration and repair methods.

• Work with a range of fabrics, garment types, and construction techniques, taking care to protect delicate materials.

• Complete work accurately and within agreed timeframes, prioritising requests according to operational requirements.

• Check completed garments for fit, finish, cleanliness, and quality before returning them.

• Handle garments and personal items carefully, maintaining appropriate discretion and respect for privacy.

• Keep work areas, sewing machines, tools, and materials clean, tidy, organised, and ready for use.

• Use and maintain sewing machines, irons, and other equipment safely, and report faults or maintenance needs promptly.

• Monitor fabric, thread, notions, and other supplies, and report replenishment requirements to the supervisor or manager.

• Follow procedures for garment handling, labelling, storage, collection, and delivery.

• Communicate professionally with colleagues and clarify work instructions or garment requirements when needed.

• Follow health and safety, fire safety, security, and manual handling procedures.

• Perform other relevant tailoring duties as assigned by the supervisor or manager.

Requirements

• Previous experience as a tailor, seamstress, garment alteration specialist, or in a similar role is desirable.

• Good knowledge of garment construction, sewing techniques, alterations, repairs, and finishing methods.

• Ability to take accurate measurements and interpret alteration instructions or garment specifications.

• Confident using sewing machines, hand-sewing tools, irons, and related equipment safely and effectively.

• Good understanding of different fabrics and the care required when working with delicate or specialised materials.

• Strong attention to detail, with the ability to produce a neat, consistent, and professional finish.

• Good organisation and time-management skills, with the ability to prioritise work and meet deadlines.

• Reliable, punctual, and able to work independently while contributing positively to a wider team.

• Good communication skills and a courteous, professional approach when working with colleagues.

• Ability to handle garments and personal items with care, discretion, and respect for confidentiality.

• Physically able to sit or stand for extended periods and carry out repetitive sewing and garment-handling tasks.

• Flexible to work shifts, including weekends and public holidays, in line with business requirements.