The Housekeeping Attendant helps maintain clean, tidy, and welcoming rooms and shared areas. The role involves cleaning and servicing spaces, replenishing supplies, reporting maintenance needs, and following hygiene, health and safety, and security procedures.

Key Responsibilities

• Clean and service guest rooms, offices, and communal areas in line with workplace standards and schedules.

• Make beds, change linen, and replace towels and other room supplies as required.

• Clean bathrooms, surfaces, floors, furniture, and fixtures using appropriate products and equipment.

• Replenish toiletries, cleaning materials, and other supplies, and report low stock levels.

• Collect and remove rubbish, and handle used linen in accordance with workplace procedures.

• Use cleaning products and equipment safely, following instructions and relevant health and safety procedures.

• Report maintenance issues, damage, hazards, lost property, or unusual circumstances promptly to the appropriate person.

• Respect the privacy and belongings of guests, residents, or colleagues, and follow access and security procedures.

• Respond courteously to reasonable requests and communicate any concerns or service needs to the relevant team.

• Maintain cleaning equipment and storage areas in a clean, safe, and organised condition.

• Follow schedules and checklists, and complete any required records accurately.

• Perform other relevant housekeeping duties as assigned by the supervisor or manager.

Requirements

• Previous housekeeping or cleaning experience is preferred; training may be provided.

• Knowledge of cleaning methods, products, equipment, and safe handling practices is desirable.

• Good attention to detail and the ability to maintain consistent cleaning standards.

• Ability to organise tasks, follow instructions, and work efficiently to agreed schedules.

• Reliable, courteous, and professional approach, with respect for privacy and confidentiality.

• Ability to work independently and as part of a team.

• Physical ability to carry out routine cleaning duties, including standing, bending, and moving cleaning supplies, with reasonable adjustments where required.

• Flexibility to work shifts, including weekends and public holidays, in line with operational requirements.